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What are the overall goals of the performance improvement effort?
What performance gap needs to be addressed?
Is training the best solution?
How will training benefit the participants?
Could there be disadvantage to the participants?
What type of training is required?
What other solutions have been considered?
How can we meet their needs?
How does the performance affect the organization?
What changes do their supervisors expect as a result of the training?
How supportive are the participants' direct supervisors?
What level of proficiency is needed after the training?
What resources are available for the training as well as before and after?
What support tools, such as job aides, will available after the training?
Will the organization's culture encourage participants to use what they learn?
Why were you asked to provide training for them?
Have there been or will there be changes in the organization that may affect participants' learning?
Have the participants had other training on the same topic?
Mon – Fri : 10AM – 7PM
Sat – Sun: Closed
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